Return and Exchange Policy – RangrezaEthnic
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Return and Exchange Policy

  • You can initiate the return/exchange within 2 days by mailing us at rangrezethnicindia@gmail.com with the order id.
  • Once we receive a return/exchange request it will be processed by our team which will validate the reason of return/exchange.
  • Once the request is approved you will be provided the mailing address to ship back the shipment to us. 
  • Please note that the items need to be in unused and untagged. 
  • Once the item is received by us and passes the quality check you will be issued a store credit valid for a month.
  • If the product fails the quality check it will be shipped back to you after a payment of INR 100.
  • No monetary refund will be issued.
  • In case of customised orders, no exchange or refund will be done.
  • In case of any issues please drop a mail at rangrezethnicindia@gmail.com with the order number and our team will get in touch with you within 48 hours
  • In case of defect please share the unboxing video so that the claim can be verified.
  • In case you need a pickup done from the location, it will be chargeable
  • During the festive sales and event sales such as BLACK FRIDAY, EOSS the return/exchange is not applicable.
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