Return and Exchange Policy

You can initiate the return/exchange within 2 days by mailing us at rangrezethnicindia@gmail.com with the order id.
Once we receive a return/exchange request it will be processed by our team which will validate the reason of return/exchange.
Once the request is approved you will be provided the mailing address to ship back the shipment to us.
Please note that the items need to be in unused and untagged.
Once the item is received by us and passes the quality check you will be issued a store credit valid for a month.
If the product fails the quality check it will be shipped back to you after a payment of INR 100.
No monetary refund will be issued.
In case of customised orders, no exchange or refund will be done.
In case of any issues please drop a mail at rangrezethnicindia@gmail.com with the order number and our team will get in touch with you within 48 hours
In case of defect please share the unboxing video so that the claim can be verified.
In case you need a pickup done from the location, it will be chargeable
During the festive sales and event sales such as BLACK FRIDAY, EOSS the return/exchange is not applicable.